网购“后悔权”法律问题研究

发布时间：2018-04-15 23:09

本文选题：网络购物 + “后悔权”　；参考：《首都经济贸易大学》2015年硕士论文

【摘要】：在网络购物盛行的今天,针对网络购物所出现的新情况与新问题,现行《消费者权益保护法》(以下简称《消法》)规定了网络购物“后悔权”制度,然而,该制度的实施需要一系列配套制度,尤其是在“后悔权”的行使等诸多方面还存在许多争议,例如:对滥用“后悔权”的行为如何界定、限制,处罚的范围如何确定,在找不到卖家的情况下,消费者的权益如何维护、责任如何认定、退货运费由谁承担等大量民事法律问题,成为当下“网购”纠纷主要组成部分。所谓“后悔权”,就是法律给予消费者的一种权利,指消费者在购买商品后,如果对自己的消费行为“后悔”了,可以在法律规定的合理时间内,根据消费者的想法,将其购买的商品退给销售者,并且不需要说明理由,也不需要支付任何费用。“后悔权”设立的初衷,是为消费者营造一个“冷静期”,即消费者可以在购买商品后的一段时间内对自己的消费行为做出更为理性的判断,并有权利要求退货的行为,以此来保护消费者的合法权益。本文试图从《消法》等相关法律的规定入手,结合实例,对“网购”中出现的上述问题通过法理分析,并在此基础上深入探讨“网购”下“后悔权”法律问题的实质,提出自己对网购“后悔权”相关问题在法律层面的认识,例如:“后悔权”的概念、性质等;对网购“后悔权”的具体规制,例如:针对消费者滥用“后悔权”的一些法律规制等;对于该制度的完善等相关问题,例如:从哪些方面进行立法规范,怎样建立“后悔权”制度的保障机制等,提出自己的一些建议。
[Abstract]:With the popularity of online shopping, the current "Consumer Rights and interests Protection Law" (hereinafter referred to as "Consumer Law") prescribes the "regret right" system of online shopping, aiming at the new situation and new problems of online shopping.The implementation of the system requires a series of supporting systems, especially in the exercise of the "right of regret" and many other aspects of controversy, such as: abuse of "regret rights" how to define, limit, how to determine the scope of punishment.In the case of unable to find the seller, how to safeguard the rights and interests of the consumer, how to determine the responsibility, and who should bear the return freight have become the main part of the dispute of "online purchase".The so-called "right of regret" is a right given by law to consumers. It means that if consumers "regret" their own consumer behavior after buying a commodity, they can, within a reasonable period of time prescribed by law, according to the consumer's opinion,The goods purchased are returned to the seller without justification or payment.The original intention of the "right of regret" is to create a "cooling-off period" for consumers, that is, consumers can make a more rational judgment on their own consumption behavior and have the right to demand the return of goods within a period of time after purchasing the goods.In order to protect the legitimate rights and interests of consumers.This article attempts to start with the provisions of the relevant laws, such as the "law of elimination", and combines with an example to analyze the above problems in "online shopping" through legal theory, and on this basis, deeply discusses the essence of the legal problems of "the right of regret" under "online shopping".The author puts forward his own understanding of the issues related to the "right of regret" of online shopping, such as the concept and nature of "right of regret", the specific regulation of "right of regret" of online purchase, and so on.For example, some legal regulations on the abuse of "right of regret" by consumers, and so on, as well as the improvement of the system, such as: from what aspects to regulate the legislation, how to establish the "right of regret" system protection mechanism, etc.Put forward some of your own suggestions.
【学位授予单位】：首都经济贸易大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D922.294

【共引文献】