我国消费者后悔权及其制度初步研究
发布时间：2018-11-13 19:41
【摘要】：我国2013年10月新修订的《消费者权益保护法》规定消费者在非现场购物中享有的无理由退货的后悔权,成为一项保护性的权利。消费者后悔权作为一种法定的特殊合同解除权,是消费者知情权和选择权的延伸,具有无因性、单方性、非讼性、时效性等特征。由于消费者后悔权制度在我国的实践和经验还是处于探索阶段,实施过程中存在诚信不足、权利滥用、证明责任分配不明问题,因此应采取建立小额纠纷调处、明确举证责任、完善配套法律、完善监管等措施来加以应对。
[Abstract]:The newly revised Consumer Rights and interests Protection Law of China in October 2013 stipulates that consumers have the right to repent for no reason in off-site shopping, which becomes a protective right. As a kind of legal right to rescind a special contract, the right of consumer regret is an extension of consumers' right to know and choose. It has the characteristics of non-cause, unilateral, non-litigation, timeliness and so on. Because the practice and experience of consumer regret right system in our country is still in the exploratory stage, there are some problems in the process of implementation, such as lack of good faith, abuse of rights and unclear distribution of burden of proof, so we should set up minor dispute mediation and make clear the burden of proof. Perfect supporting laws, perfect supervision and other measures to deal with.
【作者单位】： 中国政法大学;
【分类号】：D923.8
[Abstract]:The newly revised Consumer Rights and interests Protection Law of China in October 2013 stipulates that consumers have the right to repent for no reason in off-site shopping, which becomes a protective right. As a kind of legal right to rescind a special contract, the right of consumer regret is an extension of consumers' right to know and choose. It has the characteristics of non-cause, unilateral, non-litigation, timeliness and so on. Because the practice and experience of consumer regret right system in our country is still in the exploratory stage, there are some problems in the process of implementation, such as lack of good faith, abuse of rights and unclear distribution of burden of proof, so we should set up minor dispute mediation and make clear the burden of proof. Perfect supporting laws, perfect supervision and other measures to deal with.
【作者单位】： 中国政法大学;
【分类号】：D923.8
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