工程项目管理团队工作绩效评价方法

发布时间：2018-03-03 09:06

本文选题：工程项目管理　切入点：工作绩效　出处：《天津大学》2014年硕士论文　论文类型：学位论文

【摘要】：工程项目管理是指依靠专业知识和工程经验为工程建设提供服务。建设一个工程项目,建设现场的管理工作复杂繁琐,从在地方管理部门的各项审批流程,到施工现场的进度、质量、进度和安全的管理工作,都需要投入大量的人力、物力。由此,很多建设方求助于工程项目管理。本文针对我国国内目前尚没有一套完整、有效的工作绩效评价方法来评价工程项目管理团队工作绩效的现状,通过对国内外相关团队工作绩效理论的研究,遵循一致性、全面性、科学性、可回馈性等原则,以及对工程项目管理工作内容和服务质量的理解,从团队内外因素以及项目管理团队实际工作内容两个方面作为评价主要内容,制定了这套能够对工程项目管理团队进行一个有针对性的、具体的、直观的评价办法,这套评价办法可以是工程项目管理团队在提供服务的过程中的工作绩效评价,而不仅仅针对结果。本文提出的工程项目管理团队工作绩效评价方法根据工程项目管理服务的内容以及范围,一共设置了四级评价因素,在评价因素设置上主要分为团队内外因素与实际工作表现两个主要方面,评价集设置为非常满意、满意、不满意、非常不满意四个等级,由建设单位、项目管理团队成员、地方政府及相关部门的专家组成评价委员会对团队的各个方面进行打分,通过多层次模糊综合分析法,结合AHP层次分析法确定各级因素权重,最终得出工作绩效的总评价结论。通过这个评价方法,可以使建设单位在选择委托单位时以及建设单位在工程项目建设实施过程中对项目管理团队进行工作绩效评价时,能够拥有一个科学、有效的工具,同时,工程项目管理团队也可以利用这套评价办法查找自身问题,改进服务质量。因此这套方法具有很好的实践意义。
[Abstract]:Project management is to rely on professional knowledge and engineering experience to provide services for the construction of the project. The construction of an engineering project, the construction site management is complicated, from the local management departments in the approval process, to the construction site of the schedule, quality, schedule and safety management work, need to invest a lot of manpower, material force. Thus, a lot of building resort to project management. In view of our country at present is not a complete and effective performance assessment methods to evaluate the project management team performance, through the study of the theory at home and abroad related to the performance of the team, consistent, comprehensive and scientific. Feedback principle, and understanding of project management and service quality, as from the two aspects of internal and external factors as well as the team work the actual content of the project management team Evaluation of main content, for the project management team to conduct a targeted, specific, intuitive evaluation methods, this method can evaluate the project management team is in the process of providing the service performance evaluation, rather than on the results. The project management team performance evaluation method based on project management service content and scope, set up a total of four evaluation factors, mainly divided into internal and external factors and team performance in two main aspects in the evaluation factor set, evaluation set is very satisfied, satisfied, not satisfied, not very satisfied with the four levels of the construction units the project management team of experts, local governments and relevant departments of the evaluation committee composed of each team were scored by the multi-level fuzzy comprehensive analysis method, combined with the AHP AHP determine factor weight, total evaluation finally obtains the conclusion. Through this work performance evaluation method, can make the construction unit in the choice of units and construction units commissioned in the project implementation process of construction of the project management team performance evaluation, to have a scientific and effective tool, at the same time. The project management team can also use this method to evaluate its search, improve the service quality. So this method has good practical significance.

【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TU712;F272.92

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