广州市海珠区信访分级制度运行效果调查研究

发布时间：2018-02-01 05:12

本文关键词： 信访分级制度运行效果制度变革　出处：《电子科技大学》2013年硕士论文　论文类型：学位论文

【摘要】：当前，我国进入了改革开放的深水区，信访是我国解决各种社会矛盾、维护社会和谐稳定的重要机制，这一制度在我国目前的纠纷解决体制中具有独特而十分重要的意义。随着我国社会转型的加速和经济体制变革的升温，社会矛盾日益凸显。随之而来的，除了信访量有井喷上升的趋势，并且，信访中的利益诉求专业化的趋势越来越明显，从简单的市政投诉、证件办理、环境卫生等信访问题发展到复杂的田地、房屋、征收等深层次利益纠纷的信访问题。现行的信访分级模式已经远远满足不了信访工作的要求，在实际运行中出现了执行偏差，导致难以有效地解决信访制度运行所出现的一系列的问题，同时也不可以避免地导致重复访、越级访等现象的层出不穷。在不合理的信访考核制度之下，为避免越级访的出现，地方政府的应对措施往往偏离了信访考核制度设立的初衷，促使信访制度从矛盾纠纷的解决途径畸变成为制造新矛盾的渠道，从而使其在解决社会矛盾纠纷中的作用得以一定程度弱化，实际运行效果不理想。因此，需要根据目前的社会形势和信访工作的具体状况，完善、优化和科学设置我国的信访分级制度。完善我国的信访分级制度有助于真正理顺各级政府在解决信访诉求中的复杂关系，有助于提升信访工作的效率和公信力，切实提升各级政府保障公民权益、维护社会稳定的能力，最终推动和谐社会的建设，为我国全面建成小康社会保驾护航。因此，本文首先提出选题背景和研究意义，研究国内外信访工作的现状，厘定论文的基本概念和相关理论分析；其次，结合公共管理、和谐社会、制度经济学等理论，采用实证研究方式，通过较为广泛的调查问卷、走访、座谈等方法采集相关原始数据，从广州市海珠区信访工作的实践经验出发，进而分析、研究、总结信访分级制度运行的效果。然后，在充分调研基础上分析现行信访分级制度所存在的不足，从信访人、考核制度、运行效果等角度考量，论证信访分级制度必然导致信访工作运行效果不够理想的结果。最后，提出改革信访分级制度的构想，从而推进我国的信访理论研究和制度实践。
[Abstract]:At present, China has entered the deep water area of reform and opening up. Letters and visits are an important mechanism to solve various social contradictions and maintain social harmony and stability. This system has a unique and very important significance in the current dispute resolution system of our country. With the acceleration of social transformation and the warming of economic system reform, social contradictions become increasingly prominent. In addition to the increase in the number of letters and visits there is a trend of blowout and the trend of specialization of interest demands is becoming more and more obvious from simple municipal complaints documents handling environmental hygiene and other issues to complex fields. Housing, levy and other deep-seated interest disputes in the issue of petition. The current petition classification model has been far from meeting the requirements of the petition work, in the actual operation of the implementation deviation. It is difficult to effectively solve a series of problems in the operation of the petition system, but also can not avoid to lead to repeated visits, leapfrogging visits and other phenomena in endlessly, under the unreasonable letter and visit assessment system. In order to avoid the appearance of leapfrogging visits, the local government measures often deviate from the original intention of the establishment of the letter and visit examination system, and promote the system to become a channel to create new contradictions from the solution of conflicts and disputes. So that its role in resolving social contradictions and disputes can be weakened to a certain extent, the actual operation effect is not ideal. Therefore, it is necessary to improve according to the current social situation and the specific situation of petition work. Optimizing and scientifically setting up the classification system of letters and visits in our country. Perfecting the classification system of letters and visits in our country is helpful to straighten out the complex relationship between the governments at all levels in solving the demands of letters and visits and to promote the efficiency and credibility of the petition work. The governments at all levels should improve their ability to safeguard the rights and interests of citizens, maintain social stability, promote the construction of a harmonious society, and guarantee the building of a well-off society in an all-round way. Therefore, this paper firstly puts forward the background and significance of the research, studies the current situation of the letters and visits at home and abroad, and defines the basic concepts and related theoretical analysis of the paper. Secondly, combined with public management, harmonious society, institutional economics and other theories, the use of empirical research, through a relatively wide range of questionnaires, visits, discussions and other methods to collect relevant raw data. Based on the practical experience of letters and visits in Haizhu District of Guangzhou City, this paper analyzes, studies and summarizes the effect of the classification system of letters and visits, and then, on the basis of full investigation, analyzes the shortcomings of the existing classification system of letters and visits. From the point of view of petition, examination system and operation effect, this paper demonstrates that the grading system of petition and petition will inevitably lead to the result that the operation effect of petition work is not ideal. Finally, the paper puts forward the idea of reforming the classification system of letter and visit. In order to promote the theory of letters and visits in China and the practice of the system.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：D632.8

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