嵌入利益相关者审计的CoPS项目利益相关者管理模式研究

发布时间：2018-06-29 08:43

本文选题：利益相关者审计 + CoPS利益相关者　；参考：《浙江工商大学》2011年硕士论文

【摘要】：CoPS创新一般以项目为组织方式,采用严格的项目管理方法。但是传统的项目管理以及形成的项目利益相关者管理模式仅仅关注管理方法、技术等方面的内容,对参与者的情况关注不够,这种忽视参与者的管理方式有很大的局限,在CoPS项目这样的具有众多利益相关者、利益关系错综复杂的项目中局限就更为显著。据调查,很多CoPS创新失败都是因为合作伙伴关系管理不好造成的。因此,探讨一种基于合作伙伴等利益相关者的新的项目利益相关者管理模式就显得非常有必要。本文采用整体性多案例的研究方法,对三个CoPS创新项目——杭氧“五万等级化工性内压缩装置研究开发”项目、东方通信“手机视频编辑码器”项目和用友软件ERP项目进行了探讨。本文首先回顾了利益相关者审计、项目利益相关者管理模式等方面的研究现状,并在此基础上提出了本文的研究问题,建立了初步的理论框架；其次,严格设计了案例的研究过程,明确了案例的选择标准和数量,数据收集方式以及分析方式；接着,对三个CoPS项目的进行了案例内分析,得到了相应的研究结论；最后进行了跨案例分析,得出了总的研究结论,同时构建了总的嵌入利益相关者审计的CoPS项目利益相关者管理模式模型。通过理论分析和案例研究,本文主要得出如下结论：第一,在CoPS项目中,一般用户和管理人员是确定型利益相关者,关键供应商和员工是预期型利益相关者,普通供应商和政府是潜在型利益相关者。第二,确定型项目利益相关者管理模式(IPS管理模式)是对确定型项目利益相关者采取预见模式,“动态保持”确定型利益相关者的利益和权力,预期型项目利益相关者管理模式(PPS管理模式)是对预期型项目利益相关者采取适应模式,“适当平衡”预期型利益相关者的利益和权力,潜在型项目利益相关者管理模式(LPS管理模式)则对潜在型项目利益相关者采取防御模式,采取“最小努力”的管理策略,遵循惯例、制度。
[Abstract]:CoPS innovation generally takes the project as the organization way, adopts the strict project management method. But the traditional project management and the project stakeholder management mode only pay attention to the content of management method, technology and so on, and pay less attention to the situation of the participant, this kind of neglect participant's management way has the very big limitation. In many stakeholders such as CoPS projects, the limitations of complex projects are even more significant. According to the survey, many CoPS innovation failures are due to poor management of partnerships. Therefore, it is necessary to explore a new project stakeholder management model based on partners and other stakeholders. In this paper, three CoPS innovative projects, "R & D of 50,000 Grade Chemical Internal Compression Plant", are studied by using a holistic multi-case study method. This paper discusses the project of Mobile Video Editing codec and the software ERP of Dongfang Communication. This paper first reviews the current research situation of stakeholder audit and project stakeholder management model, and then puts forward the research issues of this paper and establishes a preliminary theoretical framework. The research process of the case is strictly designed, and the selection criteria and quantity of the case, the data collection method and the analysis method are defined. Then, the case analysis of the three CoPS projects is carried out, and the corresponding research conclusions are obtained. Finally, a cross-case analysis is carried out, and a general conclusion is drawn. At the same time, a model of CoPS project stakeholder management model embedded in stakeholder audit is constructed. Through theoretical analysis and case study, the main conclusions of this paper are as follows: first, in CoPS project, the general users and managers are deterministic stakeholders, and the key suppliers and employees are expected stakeholders. Ordinary suppliers and governments are potential stakeholders. Secondly, the deterministic project stakeholder management model (IPS management model) is to adopt the foresight mode for the deterministic project stakeholders, and "dynamically maintain" the interests and rights of the deterministic stakeholders. The PPS management model is an adaptive model for prospective project stakeholders, which "appropriately balances" the interests and rights of prospective stakeholders. The management model of potential project stakeholders (LPS management model) takes the defensive mode for the potential project stakeholders, adopts the "minimum effort" management strategy, and follows the convention and system.
【学位授予单位】：浙江工商大学
【学位级别】：硕士
【学位授予年份】：2011
【分类号】：F239.1;F224

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