工业工程方法在基层工作效率提升中的应用
发布时间：2018-10-16 16:05
【摘要】：随着我国行政体制改革的深入,政府承担的社会管理和公共服务职能逐渐下沉,基层行政机关在经济社会发展中扮演的角色越来越重,为适应发展变化的新形势,乡镇政府必须不断加强行政效能建设,提升行政效率。然而乡镇政府在行政管理中却面对诸多历史遗留问题和新时期出现的现实问题,短时期内想要通过行政体制改革解决这些问题是非常困难的,这就需要我们从实际出发,研究如何通过应用先进的科学管理方法提升乡镇政府行政效率。本文首先结合课题研究背景、目的和意义,以及国内外研究情况,提出研究目标与方法,接着简述工业工程的基本理论,并着重介绍适用于提升乡镇政府行政效率的方法,最后根据政府行政管理现状,一方面应用5S现场管理方法和人因工程方法对Z镇政府办公环境进行梳理和分析,针对问题突出且极具代表性的领导办公室、党政综合办公室、武装部办公室和农业技术服务中心进行研究;另一方面应用5W2H方法、ESIA分析法和ECRS分析法对Z镇政府便民服务中心工作流程进行改造,最终通过改善办公环境、培养办公习惯、优化行政流程达到提升行政效率的目标。本论文研究和应用的提升行政管理效率的方法,经过成效分析和经验总结,希望能给有关的管理人员和研究人员在理论研究及实际操作上有所帮助。
[Abstract]:With the deepening of China's administrative system reform, the social management and public service functions undertaken by the government are gradually sinking, and the role played by grass-roots administrative organs in economic and social development is becoming more and more important, in order to adapt to the new situation of development and change. Township governments must constantly strengthen the construction of administrative efficiency and enhance administrative efficiency. However, township governments are faced with many problems left over from history and realistic problems in the new period. It is very difficult for township governments to solve these problems through the reform of the administrative system in a short period of time, which requires us to proceed from the reality. This paper studies how to improve the administrative efficiency of township government by applying advanced scientific management methods. In this paper, the background, purpose and significance of the research, as well as the research situation at home and abroad, put forward the research objectives and methods, then briefly described the basic theory of industrial engineering, and emphatically introduced the methods suitable for improving the administrative efficiency of township government. Finally, according to the current situation of government administration, on the one hand, applying 5S field management method and human engineering method to comb and analyze the Z township government office environment, aiming at the outstanding problems and very representative leadership office, the party and government comprehensive office. On the other hand, the 5W2H method, ESIA analysis method and ECRS analysis method were used to transform the working process of the Z township government convenience service center, and finally, through improving the office environment, the office habits were cultivated. Optimize administrative process to achieve the goal of improving administrative efficiency. This paper studies and applies the method of improving the efficiency of administrative management, through the analysis of effectiveness and the summary of experience, it is hoped that it will be helpful to the managers and researchers concerned in the theoretical research and practical operation.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630
本文编号：2274897
[Abstract]:With the deepening of China's administrative system reform, the social management and public service functions undertaken by the government are gradually sinking, and the role played by grass-roots administrative organs in economic and social development is becoming more and more important, in order to adapt to the new situation of development and change. Township governments must constantly strengthen the construction of administrative efficiency and enhance administrative efficiency. However, township governments are faced with many problems left over from history and realistic problems in the new period. It is very difficult for township governments to solve these problems through the reform of the administrative system in a short period of time, which requires us to proceed from the reality. This paper studies how to improve the administrative efficiency of township government by applying advanced scientific management methods. In this paper, the background, purpose and significance of the research, as well as the research situation at home and abroad, put forward the research objectives and methods, then briefly described the basic theory of industrial engineering, and emphatically introduced the methods suitable for improving the administrative efficiency of township government. Finally, according to the current situation of government administration, on the one hand, applying 5S field management method and human engineering method to comb and analyze the Z township government office environment, aiming at the outstanding problems and very representative leadership office, the party and government comprehensive office. On the other hand, the 5W2H method, ESIA analysis method and ECRS analysis method were used to transform the working process of the Z township government convenience service center, and finally, through improving the office environment, the office habits were cultivated. Optimize administrative process to achieve the goal of improving administrative efficiency. This paper studies and applies the method of improving the efficiency of administrative management, through the analysis of effectiveness and the summary of experience, it is hoped that it will be helpful to the managers and researchers concerned in the theoretical research and practical operation.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630
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