沈阳新假日酒店员工流失问题研究

发布时间：2018-05-27 17:03

本文选题：员工流失 + 人力资源　；参考：《沈阳理工大学》2017年硕士论文

【摘要】：随着我国经济的日益发展和人民生活水平的不断提高,人们的出行、旅游等活动极大的带动了沈阳市酒店行业的迅猛发展。伴随发展而来的是行业内部的激烈竞争和新的亟待解决的问题。其中一个问题就是:沈阳酒店行业已呈现出非常态化的员工流失现象。沈阳新假日酒店是辽宁省沈阳市的一家国际品牌的商务性五星级酒店。酒店位于沈阳市和平区,是举办各类会议、宴请活动、教育培训、休闲娱乐的理想场所。随着行业竞争的不断加剧,该酒店员工流失问题十分严重,员工队伍的不稳定不仅影响酒店内部的正常经营,而且还增加了酒店用人成本,更严重的是影响企业今后的发展前景。因此,沈阳新假日酒店要想扭转这种局面,就必须提出并实施相应的对策藉以解决。本论文根据沈阳新假日酒店员工流失的现状,运用相关的管理学理论,采取问卷调查和实地访谈等方法,以沈阳新假日酒店现行的人力资源政策和管理制度作为主要研究目标,分析沈阳新假日酒店管理存在的问题、员工流失的原因,提出解决措施和应对方案,希望通过这些方法和举措能够帮助酒店缓解员工流失给酒店造成的不良影响,使酒店步入良性的发展轨道。本研究成果对于同行业星级酒店防止员工流失,具有普遍的借鉴意义。
[Abstract]:With the development of economy and the improvement of people's living standard, people's travel and tourism have greatly promoted the rapid development of Shenyang hotel industry. Along with the development is the fierce competition within the industry and new problems to be solved. One of the problems is: Shenyang hotel industry has shown a non-normal staff loss phenomenon. Shenyang New Holiday Inn is a commercial five-star hotel in Shenyang, Liaoning Province. Located in Heping District of Shenyang City, the hotel is an ideal place for holding conferences, banquets, education and training, leisure and entertainment. With the increasing competition in the industry, the problem of staff wastage in the hotel is very serious. The instability of the staff not only affects the normal operation of the hotel, but also increases the cost of employing the hotel. What is more serious is affects the enterprise the future development prospect. Therefore, if Shenyang New Holiday Inn wants to reverse this situation, it must put forward and implement corresponding countermeasures to solve the problem. According to the current situation of staff turnover in Shenyang New Holiday Inn, this paper uses the relevant management theory, questionnaire survey and field interview, taking the current human resource policy and management system of Shenyang New Holiday Inn as the main research goal. This paper analyzes the problems existing in the management of Shenyang New Holiday Inn, the causes of staff turnover, and puts forward the solutions and countermeasures. It is hoped that these methods and measures can help the hotel to alleviate the adverse impact of staff turnover on the hotel. To make the hotel into a healthy development track. The results of this study have a universal reference significance for the same industry star hotels to prevent staff loss.
【学位授予单位】：沈阳理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F719.2

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