铁路车站值班员工作负荷研究

发布时间：2018-02-14 21:53

本文关键词： 铁路车站值班员接发列车作业层次分析法任务分析法负荷模型　出处：《西南交通大学》2012年硕士论文　论文类型：学位论文

【摘要】：本文从实际出发,对铁路车站值班员工作负荷进行了深入研究。应用层次分析法,通过建立影响因素指标体系和影响因素AHP结构模型,对其定性分析；应用任务分析法构建负荷量化模型,对其进行定量分析。本文着重对工作负荷的量化模型的建立,目的在于针对铁路车站值班员岗位特殊性,构建一个工作负荷量化模型,以便可以获得任意时间段内值班员的工作负荷水平。主要工作如下：首先,针对铁路车站值班员的作业特点,对铁路车站值班员工作负荷进行定义。结合层次分析法,对车站值班员工作负荷影响因素进行分析；其次,通过对车站值班员的具体任务分析,应用层次分析法构建作业单元词典；最后,本文基于任务分析法构建工作负荷量化模型,并通过实例分析,结合生理测量法,验证了模型的有效性和可靠性。
[Abstract]:Based on the actual situation, this paper makes a deep research on the workloads of duty workers in railway stations. By establishing the index system of the influencing factors and the AHP structural model of the influencing factors, the qualitative analysis is carried out by using the analytic hierarchy process (AHP). This paper focuses on the establishment of a quantitative model of workload in order to build a quantitative model of workload in view of the particularity of railway station duty workers. In order to obtain the workload level of the staff during any period of time. The main tasks are as follows:. First of all, according to the operational characteristics of railway station duty workers, the paper defines the railway station duty workers' workload, and analyzes the influencing factors of station duty workers' workload with the analytic hierarchy process (AHP). Secondly, by analyzing the specific tasks of station attendants, the paper constructs a dictionary of homework units by using AHP. Finally, a workload quantification model based on task analysis is constructed, and the validity and reliability of the model are verified by example analysis and physiological measurement.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：U292.1;F532.6

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