CBE背景下的旅游高职实践教学体系的研究

发布时间：2018-10-21 11:00

【摘要】：中国经济的快速发展使旅游产业也取得了令人惊奇的成绩,其产业规模在中国经济快速发展的背景下不断扩张,所以从业人员的需求量也在不断地提高。同时,旅游者的旅游需求特点也在旅游业发展变化中悄然发生着改变,希望自己购买的旅游产品不仅仅是观光型旅游产品,而更多地是在旅游的过程中体验不同的经历。这样以来,对于旅游服务人员的要求也就越来越高,需要他们具备更好的服务意识和更高的服务技能,才能促使旅游者有更美的旅游经历。在这样的背景之下,旅游高职教育就担当了更为重要的角色,旅游高职教育的主要目标就是培养行业的一线人员以及中层管理者,而旅游高职教育为了更好的实现这一目标,就必须转变传统的教学模式,建立以能力为导向的教学模式,而建立能力为导向的教学模式的关键就在于构建合理有效的实践教学体系,因此,我的论文就是围绕这样一个主题进行探讨,从而不断探索如何构建符合中国旅游高职教育特色的实践教学系统。在论文的最开始我首先介绍了构建实践教学体系的理论基础——全面质量管理理论,通过对全面质量管理理论的学习与研究,拓宽了实践教学管理的范畴,并且指出了应在整个教学环节中重视实践教学效果的提高,实践教学质量的保证,也就是说实践教学质量的管理具有全过程性。同时,该体系的构建是建立在能力为导向的教学模式的基础之上的,因此,调查旅游行业对于从业人员的素质要求和能力要求成为了制定实践教学目标的依据,在这样的思想指导下我将旅游行业分成了旅行社、酒店、景区三大部分并进行了深入的研究,最终明确了旅游服务人员的素质和能力要求到底是什么。在以上工作的基础之上构建了教学计划、教学实施、教学检查以及教学总结的工作流程即实践教学的PDCA循环体系。在整个论文的写作过程中我通过综合运用了科学、合理的研究方法获得了自己需要的资料和数据,从而充实了论文的论据,增加了论文研究成果的可行性。本文的创新点就是将PDCA循环工作程序引入到实践教学体系中,构建符合中国旅游高职教育特色的实践教学系统。我的论文主要五个部分组成：第一部分：主要介绍了该题目研究的背景、意义和目的以及研究的思路与方法；第二部分：主要讲述了如何构建高职旅游教学中的实践教学系统的理论依据和背第三部分：主要调查了旅游行业对于从业人员的素质和能力要求,使其成为制定旅游高职教育实践教学培养目标的依据；第四部分：这一部分是论文的主要部分,主要阐述了如何将PDCA工作程序引进实践教学系统中即构建PDCA实践循环系统；第五部分：该部分主要是结论部分,主要指出了论文中的不足之处,在今后的学习和研究中,我会继续将其完善。
[Abstract]:With the rapid development of China's economy, the tourism industry has made amazing achievements, and its industrial scale is expanding constantly under the background of the rapid development of Chinese economy, so the demand of employees is also increasing. At the same time, the characteristics of tourists' tourism demand are changing quietly in the process of tourism development, hoping that the tourism products they buy are not only sightseeing tourism products, but also experience different experiences in the process of tourism. In this way, the demand for tourism service personnel is higher and higher, they need to have better service awareness and higher service skills, in order to promote tourists to have more beautiful travel experience. Under this background, tourism higher vocational education plays a more important role. The main goal of tourism higher vocational education is to train front-line personnel and middle managers, and tourism higher vocational education aims to achieve this goal better. It is necessary to change the traditional teaching mode and establish the capability-oriented teaching model. The key to the establishment of the capability-oriented teaching model lies in the construction of a reasonable and effective practical teaching system. My thesis is to discuss such a theme, so as to explore how to build a practical teaching system in line with the characteristics of higher vocational education in tourism in China. At the beginning of the thesis, I first introduce the theoretical foundation of constructing the practical teaching system-TQM theory. By studying and researching the TQM theory, I widen the scope of practical teaching management. It also points out that we should pay attention to the improvement of practice teaching effect and the guarantee of practice teaching quality in the whole teaching link, that is to say, the management of practice teaching quality has the whole process. At the same time, the construction of the system is based on the competence-oriented teaching model. Therefore, the investigation of the quality and ability requirements of the tourism industry has become the basis for the formulation of practical teaching goals. Under the guidance of this idea, I divided the tourism industry into three parts: travel agency, hotel, scenic area, and made a deep study, finally made clear the quality and ability requirements of tourism service personnel. On the basis of the above work, the work flow of teaching plan, teaching implementation, teaching inspection and teaching summary is constructed, that is, the PDCA cycle system of practice teaching. In the whole writing process of the thesis, I have obtained the data and data that I need through the comprehensive use of science and reasonable research methods, so as to enrich the argument of the paper and increase the feasibility of the research results of the paper. The innovation of this paper is to introduce the PDCA cycle work program into the practical teaching system, and to construct a practical teaching system that conforms to the characteristics of higher vocational education in tourism in China. My thesis is composed of five parts: the first part: mainly introduces the background, significance and purpose of the research on the topic, as well as the ideas and methods of the research; The second part: mainly narrates how to construct the theory basis and the third part of the practice teaching system in the tourism teaching of higher vocational education: mainly investigates the tourism profession to the profession the quality and the ability request, The fourth part: this part is the main part of the paper. This paper mainly expounds how to introduce the PDCA working procedure into the practice teaching system, that is, to construct the PDCA practice circulatory system. The fifth part: this part is mainly the conclusion part, which mainly points out the deficiency of the paper. In the future study and research, I will continue to improve it.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：G712.4;F590-4

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