城市社区服务的供需匹配:模型构建及其应用

发布时间：2018-07-22 12:05

【摘要】：城市社区服务是在政府主导下,由政府部门、社会组织、市场以及居民共同开展公益性社会服务和便民生活服务的一系列活动,社区服务的开展过程也是服务供给与居民需求相互匹配的过程。城市社区服务供需匹配强调效率逻辑,代表社区服务的规划思维,是应对社区服务多样化的资源配置策略。文章以供需匹配为导向,在分析四类供给方式相对优势以及重视居民需求意义的基础上,以上海浦东新区老年人需求为例,从需求内涵复杂程度、需求情感涉入程度、需求数量规模程度等三个方面对居民需求进行了维度分类,并尝试构建一套新型的社区服务供需匹配体系。当前,我国城市社区服务正处在从侧重数量向侧重结构转型的阶段,为实现供需匹配创造了现实条件,应以此为契机加强设计,推进社区服务升级。
[Abstract]:Urban community service is a series of activities under the leadership of the government, by government departments, social organizations, markets and residents to carry out public welfare social services and convenient living services. The development process of community service is also the process of matching service supply and resident demand. The matching of urban community service supply and demand emphasizes the efficiency logic and represents the planning thinking of community service. It is a resource allocation strategy to deal with the diversity of community service. Based on the analysis of the relative advantages of the four types of supply modes and the significance of residents' demand, this paper takes the demand of the elderly in Pudong New area of Shanghai as an example, considering the complexity of demand connotation and the degree of involvement of demand emotion. This paper classifies the residents' demand in three aspects, including the scale of demand and quantity, and tries to construct a new matching system of community service supply and demand. At present, urban community service in our country is in the stage of transition from quantity to structure, which creates realistic conditions for matching supply and demand, and should be taken as an opportunity to strengthen the design and promote the upgrading of community service.
【作者单位】：上海师范大学;
【基金】：上海市哲学社会科学规划青年课题《政府创新的路径选择与驱动效应》;课题编号:2015ESH001
【分类号】：D669.3

【共引文献】