公共服务市场化进程中的价值背离研究

发布时间：2018-08-31 20:29

【摘要】：本研究是在反思公共服务市场化改革的大背景下,在对公共服务的价值内涵与市场化的价值取向的内在冲突的分析基础上,探讨了我国公共服务市场化过程中的价值背离现象,提出了公共服务价值回归的建议,以期我国的公共服务市场化改革能够在公共服务的价值约束下有序推进,维护公共服务的基本功能以及价值,促进公共利益的实现。从公共服务和市场化的价值冲突来看,公共服务应当具有公平、责任、民主的一系列价值内涵。而市场表现出来的是在经济活动中的经济、效率以及效果等价值取向。公共服务市场化糅合了两者的价值于一体,其潜在的冲突表现为：效率与公平的冲突；顾客身份与公民身份的冲突；企业自主与公民民主的冲突；责任与行为的冲突。公共服务与市场化的内在冲突易造成公共服务市场化改革实践中因效率追求而出现对公共服务价值的背离。在我国主要表现在以下几个方面：公共服务对象的特殊化以及穷人的边缘化对公平价值的背离；公共服务的责任主体错位以及政府监管的不力对责任价值的背离；公共权力市场化以及垄断公司的崛起对公共服务民主价值的背离。探讨公共服务市场化过程中的价值背离并不意味着对公共服务市场化改革的否定。我们依然可以通过完善相关制度安排使公共服务市场化中即追求效率的同时坚持公共服务的内在价值。为实现我国公共服务市场化过程中的公共服务价值回归,首先,政府在公共服务市场化的过程中应坚持主体地位,加大公共财政在公共服务领域的支出并引导公共资源的在不同地区以及群体之间的合理分配；其次,要从监管法律体系、监管组织体系以及监管的行政环境角度完善公共服务市场化的政府监管；最后,通过完善公共服务价格听证制度、公共服务的社会问责机制等创新公民参与的制度安排。
[Abstract]:Under the background of the reform of public service marketization and the analysis of the conflict between the value connotation of public service and the value orientation of marketization, this study probes into the phenomenon of value deviation in the process of marketization of public service in China. This paper puts forward some suggestions for the return of the value of public service, hoping that the market-oriented reform of public service in our country can advance orderly under the constraint of value of public service, safeguard the basic function and value of public service, and promote the realization of public interest. From the view of value conflict between public service and marketization, public service should have a series of value connotations of fairness, responsibility and democracy. What the market shows is the value orientation of economy, efficiency and effect in economic activities. The marketization of public service combines the value of both, and its potential conflicts are as follows: the conflict between efficiency and fairness; the conflict between customer identity and citizenship; the conflict between enterprise autonomy and civil democracy; and the conflict between responsibility and behavior. The inherent conflict between public service and marketization easily leads to deviation from the value of public service in the practice of public service marketization reform because of the pursuit of efficiency. In our country, it is mainly manifested in the following aspects: the specialization of the public service object and the deviation from the fair value caused by the marginalization of the poor, the dislocation of the responsible subject of the public service and the deviation from the responsibility value caused by the weak supervision of the government; The marketization of public power and the rise of monopoly company deviate from the democratic value of public service. Discussing the value deviation in the process of public service marketization does not mean negating the reform of public service marketization. We can still make the marketization of public service pursue efficiency and insist on the intrinsic value of public service by perfecting relevant institutional arrangement. In order to realize the return of the value of public service in the process of marketization of public service in our country, firstly, the government should insist on the principal position in the process of the marketization of public service. Increase public finance spending on public services and guide the rational distribution of public resources among different regions and groups; second, from the regulatory legal system, Finally, through perfecting the public service price hearing system, public service social accountability mechanism and other innovative institutional arrangements of citizen participation.
【学位授予单位】：华东师范大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D035

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