组织间社会资本、组织间学习与公共应急组织弹复力的关联机理研究

发布时间：2018-04-30 06:00

  本文选题：公共应急管理 + 组织弹复力　； 参考：《浙江大学》2016年博士论文

【摘要】：随着社会系统脆弱性的不断复合化、传统与非传统风险变得越来越难以预见。美国911事件和卡特里娜飓风之后,公共应急组织遭受危机冲击后的快速复原能力迅速成为学术界和实务界关注的焦点。发达国家的公共应急体系也从“零风险容忍”的完美防御模式转变至“准备承受冲击”的弹复力防范模式。当前,应急组织的弹复力已经成为我国应急管理工作中亟待补齐的“短板”,同时国内相关学术研究也几乎处于空白。组织弹复力不仅需要组织内部自我加强,更需要通过外部社会资本和组织间学习产生驱动效应。本文选择把研究主题聚焦于组织间社会资本、组织间学习与公共应急组织弹复力的关联机理。本文以“提出问题—文献述评一分析框架一研究假设—问卷设计—实证调研一统计建模一政策建议”为研究的总体框架,先后两次通过公安部培训基地对239位应急组织负责人进行问卷调查,并通过典型相关分析、结构方程模型及多群组路径建模等方法进行定量分析。主要结论如下：(1)总体上我国公共应急组织弹复力和组织间社会资本处于中等偏下水平,组织间学习处于中等略上水平。独立样本T检验表明,东部和中西部地区的均值水平存在显著性差异。(2)建模分析表明,①结构社会资本对组织弹性维度与组织复原力维度均没有产生直接影响,都通过组织间学习这一完全中介变量对两者产生间接影响。②关系社会资本对组织弹性既有直接影响又有间接影响；但没有对组织复原力产生直接影响,而是分别通过组织间学习和组织弹性这两个中介变量对其产生间接影响。③认知社会资本对组织弹性与组织复原力均产生直接影响与间接影响。④组织学习作为内生潜变量时,结构、关系、认知社会资本这三个维度对其都具有显著的直接影响。⑤中西部组织间社会资本对公共应急组织弹复力的直接影响效果均高于东部。相应地,东部组织间社会资本对组织间学习的直接影响系数均高于中西部。(3)在政策建议方面的结论。①应树立“组织间社会资本运营化”的新理念,科学组建能力互补且规模适宜的应急组织网络,加快推进过程型、软约束及规范型机制的形成,致力于打造应急组织网络的愿景共同体。②推动学习型应急组织建设,建立多渠道的知识获取体系、打破知识信息孤岛困境、推进正向激励与失败宽容的双向驱动。③在公共应急组织弹复力方面,以教育培训为途径,提升自主决策水平、加强组织即兴能力、开发团队拼凑能力。以制度建设为重点,着力规范关键岗位替换机制、重要物质修复机制以及信息系统修复机制。
[Abstract]:With the combination of social system vulnerability, traditional and non-traditional risks become more and more difficult to predict. After the 9 / 11 events and Hurricane Katrina, the rapid recovery ability of public emergency response organizations after the crisis has become the focus of attention in academic and practical circles. The public emergency response system of developed countries has also changed from the perfect defense mode of zero risk tolerance to the mode of resilience prevention. At present, the resilience of emergency organization has become the "short board" in the emergency management work of our country. Meanwhile, the relevant academic research in China is almost blank. Organizational resilience requires not only self-strengthening within the organization, but also driving effects through external social capital and inter-organizational learning. This paper focuses on inter-organizational social capital, inter-organizational learning and resilience of public emergency organizations. In this paper, the overall framework of the study is "question-literature review-analysis framework-research hypothesis-questionnaire design-empirical research-statistical modeling-policy recommendations". 239 emergency organization leaders were investigated twice through the training base of the Ministry of Public Security, and quantitative analysis was carried out by means of canonical correlation analysis, structural equation model and multi-group path modeling. The main conclusions are as follows: 1) on the whole, the resilience and inter-organizational social capital of China's public emergency response organizations are at the middle and lower level, and the inter-organizational learning is at the middle and slightly higher level. Independent sample T test showed that there was significant difference in mean level between eastern and central regions. Modeling analysis showed that social capital had no direct influence on the organizational elasticity dimension and organizational resilience dimension, and the model analysis showed that the structural social capital had no direct influence on the organizational elasticity dimension and the organizational resilience dimension. The relationship between social capital and organizational elasticity is both direct and indirect; however, there is no direct impact on organizational resilience. But when cognitive social capital has direct and indirect influence on organizational elasticity and organizational resilience through two intermediate variables, inter-organizational learning and organizational elasticity, as endogenous latent variables, cognitive social capital has a direct and indirect impact on both organizational elasticity and organizational resilience. The three dimensions of structure, relationship and cognitive social capital have significant direct influence on them. 5 the direct effect of social capital in the central and western regions on the resilience of public emergency organizations is higher than that in the eastern part. Accordingly, the direct influence coefficients of inter-organizational social capital on inter-organizational learning in eastern China are higher than those in central and western regions. 1) conclusion .1 of policy recommendations should establish a new concept of "inter-organizational social capital operation". Scientific construction of complementary and appropriate scale emergency organization network, speeding up the formation of process-oriented, soft constraint and canonical mechanism, and devoting itself to building the vision community of emergency organization network, promoting the construction of learning-type emergency organization. To establish a multi-channel knowledge acquisition system, to break the dilemma of isolated island of knowledge and information, to promote the two-way drive of positive motivation and tolerance of failure in the resilience of public emergency organizations, and to improve the level of independent decision-making by means of education and training. Strengthen the organization's improvisation ability and develop team's ability to piece together. Focusing on system construction, this paper focuses on standardizing the replacement mechanism of key posts, the repair mechanism of important materials and the repair mechanism of information system.
【学位授予单位】：浙江大学
【学位级别】：博士
【学位授予年份】：2016
【分类号】：D035
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本文编号：1823361