消费者网络购物反悔权适用研究

发布时间：2018-07-10 18:16

本文选题：消费者 + 网络购物　；参考：《中国政法大学》2015年硕士论文

【摘要】：十二届全国人大常委会第五次会议于2013年10月25日通过了《关于修改中华人民共和国消费者权益保护法的决定》,新法从2014年3月15日起实施。该法的修订涉及内容广泛,对赔偿惩罚性规定、诉讼方式、新型购物模式消费者权益保障等均作了较为明晰的规定,扩大了消费者权益的保障面。其中就明确对消费者拥有购物的反悔权进行了规定,首次让消费者购物拥有了“冷静期”和“反悔”的机会,这是消费者权益保障迈出的一大步,也是体现市场经济规范化发展重要的一步。反悔权制度在我国立法体系中仍属于起步探索阶段,尤其是针对网络购物模式下的反悔权适用问题专项研究还较少,实际运行中网络购物模式下的反悔权适用问题存在适用规则不明确、适用行使要件不清晰、适用限制约束条件缺失等诸多方面的问题,同时经营者从自身角度出发故意否定反悔权制度,歪曲反悔权制度执行标准等均不占少数比例,反悔权制度的完善实施任重道远。本文主体分为四个部分:第一章反悔权制度的概述。介绍反悔权制度概念、反悔权制度产生的背景、各国反悔权制度现状、我国反悔权制度的特点、反悔权的经济法价值原则、网络购物方式下反悔权适用的价值意义等。通过对反悔权制度的综合梳理陈述,为下文的反悔权适用研究作基础。第二章网络购物反悔权适用条件及现状问题分析。通过对网络购物反悔权适用条件分析,从法律的排除规定,实践中的约定规定入手分析反悔权制度的适用问题。同时对网络购物反悔权适用现状问题从适用规则、适用要件、限制性约束条件等方面着手分析,对涵盖经营者告知义务、权利适用期限、退货程序、行使具体要件、滥用反悔权制度及利用反悔权实施不正当竞争等问题进行剖析,提出网络购物模式下的反悔权立法适用规定上存在的不足之处。第三章网络购物特殊商品反悔权适用问题研究。对当前广受关注的网络在售特殊商品,根据商品的性质分为大宗贵重及即时交易商品、投资类权益商品、远期交易商品、海淘商品四大类分别进行现状适用问题分析,力求指出特殊网购商品的反悔权适用问题的完善意义,阐明反悔权适用方面亟待需要扩展解决的问题。第四章消费者网络购物反悔权适用完善建议。从商品适用范围的完善拓展、适用规则的进一步完善、适用行使要件的明确界定、适用限制性约束规则的出台、配套保障机制的构建等方面着手完善反悔权适用规定及保障机制,完善消费者反悔权制度。
[Abstract]:The fifth meeting of the twelve NPC Standing Committee adopted the decision on the amendment of the law on the protection of the rights and interests of the consumer in People's Republic of China in October 25, 2013. The new law has been implemented from March 15, 2014. The revision of the law involves a wide range of provisions, such as punitive provisions for compensation, the way of litigation, and the protection of the rights and interests of the new type of shopping model. The more clear regulations have expanded the guarantee of the rights and interests of consumers, which clearly stipulates the right of remorse for consumers to have shopping. It is the first time that consumers have the opportunity of "calm period" and "remorse" for the first time. This is a great step for the protection of consumers' rights and interests, and is also an important part of the standardization of market economy. Step. The system of remorse right still belongs to the initial exploration stage in our country's legislative system, especially the special research on the application of the right of remorse under the network shopping model. The application of the right of remorse under the network shopping model is not clear, the application of the requirements is not clear, the application of restriction constraints is missing. And many other aspects of the problem, at the same time, operators from their own angle of intention to deny the right to repudiate the system of repudiation, misrepresentation of the system of implementation of the right to repent the right system is not a small proportion, the perfect implementation of the system of repudiation is a long way to go. This article is divided into four parts: the first chapter of the repudiation system overview. Introduction of the concept of the right to regret the system of reesty, the right to regret the system The background, the status of the system of the right of remorse in various countries, the characteristics of the system of the right of remorse in our country, the value principle of the economic law of the right of remorse, the value meaning of the right of remorse under the network shopping, and so on. Through a comprehensive combing and statement of the system of the right of remorse, the second chapter is the basis for the study of the application of the right of remorse for the following. Analysis of the current situation. Through the analysis of the applicable conditions of the right of Internet shopping, from the rule of law and the stipulation in practice, the application of the right of regret is analyzed. At the same time, the problem of the application of the right of recompence on the Internet is analyzed from the application rules, the applicable conditions and the restrictive constraints. The informing obligation, the term of the right to apply, the procedure of return, the exercise of the specific elements, the abuse of the right of remorse and the undue competition in the use of the right of remorse, put forward the shortcomings of the legislative application of the right of remorse under the network shopping model. In the third chapter, the study of the application of the right of remorse for the special goods of the Internet shopping. The widely concerned network is selling special goods. According to the nature of the goods, it is divided into a large number of valuable and immediate trading goods, investment rights and interests commodities, forward trading commodities, and the four major categories of sea naughty commodities, respectively, to analyze the problems of the application of the right of remorse for special online shopping goods, and to clarify the application of the right of remorse. The fourth chapter needs to be expanded to solve the problem. Chapter fourth the consummation of the right of the consumer's online shopping, the perfect extension of the scope of the application of goods, the further perfection of the applicable rules, the clear definition of the applicable exercise elements, the introduction of the restrictive rules, the construction of the supporting mechanism system and so on. Establish and guarantee mechanism to improve the system of consumer's right to return.
【学位授予单位】：中国政法大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923.8

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