网络问责中的谣言、辟谣与政府信任

发布时间：2018-01-29 04:35

本文关键词： 网络问责谣言政府辟谣政府信任强化效应　出处：《浙江学刊》2017年04期 　论文类型：期刊论文

【摘要】：网络问责是一种公众质询与政府辩解的互动行为,谣言和政府辟谣交织其中,极易引发政府信任危机。政府信任是公众和政府在互动中建立和破坏的,它是贯穿问责、谣言和政府辟谣始终的实质问题。网络问责中的政府辟谣呈现出证实型辟谣、证伪型辟谣和混合型辟谣等三种类型。政府辟谣产生了不同性质的信任强化效应,证实型辟谣增强了政府信任,证伪型辟谣降低了政府信任,混合型辟谣导致了政府信任振荡。规范政府辟谣,提升政府信任要选择制度化治理的道路。唯有通过制度来确保政府的可信性,确保公众的信任不被滥用,公众与政府的信任关系才能是稳健而可持续的。
[Abstract]:Network accountability is an interactive act of public inquiry and government defense, which is intertwined with rumors and government rumors, which can easily lead to government trust crisis. Government trust is established and destroyed by the public and government in the interaction. It is the essential problem that runs through the accountability, the rumour and the government refutes the rumour all the time. The government refutes the rumour in the network accountability presents the confirmation type to refute the rumour. There are three types of false disinformation refuting and mixed disinformation refuting. The government refutes the rumour has different characteristics of trust enhancement effect, confirmed disinformation refuting rumour strengthened the government trust, false disinformation refuting rumor reduced the government trust. Mixed disinformation leads to the oscillation of government trust. To standardize government disinformation, to promote government trust, we should choose the way of institutionalized governance. Only through the system to ensure the credibility of the government, to ensure that the public trust is not abused. Trust between the public and the government is sound and sustainable.
【作者单位】：中国社会科学院马克思主义学院;中共浙江省委党校;浙江省政府办公厅秘书处;
【基金】：国家社会科学基金资助项目《提高“网络反腐”有效性的机制与路径研究》(13CZZ059) 浙江社会科学重点研究基地浙江省科学发展观与浙江发展研究中心项目《互联网时代的社会问责》(12JDZL03)阶段性成果
【分类号】：D630.9;D63
【正文快照】： 研究发现和经验表明,20世纪70年代以来,政府信任下降是一个全球性的现象。著名智库爱德曼公司2015年度全球信任度调查报告显示:世界各国政府平均信任度是48%,世界近2/3的国家落在了爱德曼指数的“不信任”区间,这些国家又以发达国家居多。(1)政府信任是在公众与政府互动中建立

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