景德镇市委市政府信访管理系统的研究与分析

发布时间：2018-11-18 07:06

【摘要】：如今,各行各业的信息化建设正在飞速发展,景德镇市委市政府信访管理的信息化进程也随着计算机技术的提高而不断地在向前发展。信访管理系统不仅有计算机的先进技术,而且还融合现代科学的管理方法,使得信访工作人员的工作更加方便快捷,大大提高了他们的工作效率。此次针对景德镇市委市政府而设计的信访管理系统,它包括了信访案件的接待管理、案件处理管理、信息反馈管理、监督管理、统计管理、归档管理和系统管理等七个功能。它按照信访的业务流程为依托,让信访人员的工作更有效率、更有条理和更加规范,进一步实现信息化管理和科学管理。按照信访工作的实际工作流程,本文对其进行详细阐述。它包括信访接待业务流程、信访案件处理业务流程、信访信息反馈业务流程、信访监督管理业务流程、信访信息统计业务流程、信访信息归档业务流程和系统管理,分析并对它们的业务流程进行优化。在功能分析方面,本文通过用例分析和用例的描述,以及系统的功能包图。它包括信访接待管理包图、信访案件处理包图、信访信息反馈包图、信访监督管理包图、信访信息统计包图、信访信息归档包图和系统管理包图。接下来,信访管理系统的类图和其实体类关系图,是需要对数据进行处理和分析的基础上建立的,还建立了相应的数据库表。最后,景德镇市委市政府信访管理系统的研究与分析对所做的工作进行了总结和展望。
[Abstract]:Nowadays, the information construction of various industries is developing rapidly, and the information process of Jingdezhen Municipal Party Committee and Municipal Government's petition management is constantly developing along with the improvement of computer technology. The management system of letters and visits not only has advanced computer technology, but also integrates modern scientific management methods, which makes the work of letter and visit staff more convenient and faster, and greatly improves their working efficiency. The system is designed for Jingdezhen Municipal Party Committee and Municipal Government. It includes seven functions: reception management, case handling management, information feedback management, supervision management, statistics management, archiving management and system management. Based on the business process of petition, it makes the work of petition personnel more efficient, more orderly and more standardized, and further realizes the information management and scientific management. According to the actual work flow of letters and visits, this paper expounds it in detail. It includes the business process of receiving letters and visits, the business processes of handling letters and visits cases, the business processes of information feedback of letters and visits, the business processes of supervision and management of letters and visits, the business processes of statistics of letters and visits, the business processes of filing letters and visits and the system management. Analyze and optimize their business processes. In the aspect of function analysis, the use case analysis and the description of use cases, as well as the function package diagram of the system are presented in this paper. It includes the packet diagram of letter and visit reception management, the handling of letter and visit cases, the feedback diagram of letter and visit information, the packet diagram of supervision and management of letters and visits, the statistical package diagram of letter and visit information, the package diagram of filing letter and visiting information and the chart of system management package. Next, the class diagram and the entity class diagram of the letter and call management system are established on the basis of the data processing and analysis, and the corresponding database table is also established. Finally, the research and analysis of Jingdezhen Municipal Party Committee and Municipal Government Letters and visits Management system are summarized and prospected.
【学位授予单位】：云南大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D632.8

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