网络时代中小学校园危机管理对策研究

发布时间：2018-10-05 12:29

【摘要】：随着时代的快速发展,以互联网为代表的现代传播技术将人类带入了数字化生存和交往的网络时代,网络时代的到来为校园危机管理提供了更多样化的方式,同时也使其面临着更严峻的挑战。各种各样的网络危机事件的发生,严重影响了正常的教育教学工作,因此,如何在网络环境下构建中小学校园危机管理体系,正确处理网络传播媒介对中小学校园危机的影响,维护中小学校园的安全和稳定,已经成为亟待解决的问题。中小学校园是社会的组成部分,而未成年人自我应对危机能力有限,因此,完善中小学校园网络危机管理不仅是很多中小学校自身发展的需要,也是中小学的社会责任。面对网络时代对中小学校园危机管理带来的机遇和挑战,本文在深入剖析校园网络危机概念的基础上,依托公共危机管理理论、协同治理理论、议程设置理论等理论工具,分析网络时代对中小学校园危机管理的影响,并提出建议和对策。本文明确了中小学校园危机管理的内涵、定义和特点,确定了中小学校园危机管理的基础理论是公共危机管理理论、协同治理理论、沉默的螺旋理论、议程设置理论。在分析中小学校园危机管理现状的基础上说明其取得的成绩主要反映在三个方面,即中小学校园危机管理受到了广泛重视、应急管理预案开始建立和应急管理教育逐步加强。同时,中小学校园危机管理也存在着一定的不足,这包括中小学校的安全教育不足、模拟演练缺乏、心理干预机制不规范、长效管理机制不健全、危机管理目标有偏差等五个方面。然后从网络时代的界定和舆情特征出发,说明网络时代中小学校园危机管理面临着新的问题,包括舆论引导不力,网络时代危机意识薄弱和校园危机管理过程中的问题几个方面。面对上述情况,本文主要围绕网络时代的中小学校园危机管理新模式展开讨论,说明中小学校园危机管理应当立足于快速反应、信息公开、真诚沟通的原则,从积极应对网络舆情、强化危机意识、建构危机预防机制、建立危机应对机制等方面提出意见和对策。
[Abstract]:With the rapid development of the times, the modern communication technology, represented by the Internet, has brought mankind into the network age of digital survival and communication. The arrival of the network age has provided a more diversified way for the campus crisis management. At the same time, it also faces more serious challenges. The occurrence of various network crisis events has seriously affected the normal education and teaching work. Therefore, how to construct the crisis management system of primary and secondary schools under the network environment, and how to correctly deal with the influence of the network media on the campus crisis in primary and secondary schools, Maintaining the safety and stability of primary and secondary schools has become an urgent problem. The campus of primary and middle schools is an integral part of the society, and the ability of minors to cope with the crisis is limited. Therefore, it is not only the need of the development of many primary and secondary schools to improve the crisis management of the network of primary and secondary schools, but also the social responsibility of the middle and primary schools. In the face of the opportunities and challenges brought about by the crisis management of primary and secondary schools in the network age, this paper, on the basis of deeply analyzing the concept of campus network crisis, relies on the theory of public crisis management, the theory of cooperative governance, the theory of agenda setting, and other theoretical tools. This paper analyzes the influence of network times on the crisis management of primary and middle schools, and puts forward some suggestions and countermeasures. This paper clarifies the connotation, definition and characteristics of crisis management in primary and secondary schools, and determines that the basic theories of crisis management in primary and secondary schools are public crisis management theory, cooperative governance theory, silent spiral theory and agenda setting theory. On the basis of analyzing the present situation of the crisis management in the primary and middle schools, it is shown that its achievements are mainly reflected in three aspects, namely, the crisis management in the primary and middle schools has received extensive attention, the emergency management plan has been established and the education of emergency management has been strengthened step by step. At the same time, there are some deficiencies in the crisis management of primary and secondary schools, including the lack of safety education in primary and secondary schools, the lack of simulation exercises, the non-standard psychological intervention mechanism, and the imperfect long-term management mechanism. The goal of crisis management has five aspects, such as deviation. Then, starting from the definition of the network age and the characteristics of public opinion, it shows that the crisis management of primary and secondary schools in the network age is facing new problems, including the weak guidance of public opinion. The crisis consciousness of network times is weak and the problems in the process of campus crisis management are several aspects. In the face of the above situation, this paper mainly discusses the new mode of crisis management in primary and secondary schools in the network age, and explains that the crisis management in primary and secondary schools should be based on the principles of quick response, open information and sincere communication. The suggestions and countermeasures are put forward from the following aspects: actively dealing with network public opinion, strengthening crisis consciousness, constructing crisis prevention mechanism and establishing crisis response mechanism.
【学位授予单位】：河北师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：G637

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