崂山风景区旅游信息系统结构分析与开发
发布时间：2018-08-01 16:12
【摘要】：我国旅游业迅猛发展,旅游信息系统的建设势在必行。崂山风景区作为国家级风景名胜区和5A级旅游景区更应该做好旅游信息系统建设的示范。崂山风景名胜区是典型的山岳型景区,而且历史悠久,文化底蕴深厚,是著名的道教名山,旅游资源得天独厚。根据崂山的特点,崂山风景区管理局设计了三种旅游线路产品。崂山风景区管理局设有九个职能部门和七个基层管理处。目前崂山风景区虽然建设了一些旅游信息系统,但还存在着许多的不足。通过实地考察调研,认真分析各业务部门的信息化需求,结合景区的发展战略,本文丌发设计了一套涉及崂山风景区管理局全业务流程的旅游信息系统。 崂山景区旅游信息系统总体逻辑架构可以概括为：“一个基础、两个平台、双重体系保障、三个中心、多个应用”；系统的总体技术架构由综合业务应用,展示及应用集成平台,基本应用子系统,基础设施,接入渠道,数据资源,丌发、部署、运行监控管理工具,全服务生命周期管理等内容构成。 整个信息系统是由以下子系统来支撑的：景管通、呼叫中心、综合语音调度、无线数字集群、多媒体信息发布、视频会议、客流统计、三维虚拟景区、旅游车辆管理。 信息系统整合所采集的数据,集成所有应用子系统,根据崂山风景区的业务流程,在显示集成平台上表现为九个综合应用：指挥调度中心、资源保护管理、森林保护管理、旅游服务管理、线上营销系统、行政执法管理、办公自动化系统、计划财务管理、人力资源管理。 通过对崂山风景区旅游信息系统的开发设计,得出如下结论：景区的信息化建设能够提高景区的综合实力和竞争力。景区的旅游信息系统的设计应紧密贴合景区的发展战略,紧贴景区的工作内容、紧贴景区的业务流程,对景区的管理、服务和营销等提供信息化的解决方案。景区的旅游信息系统是一个综合性的应用系统,各个子系统都有相关联性,数据之间都有交换。景区的旅游信息系统建设重点是设计多种信息数据收集的手段,景区的信息系统的设计和开发必须以人为本,既要考虑到游客的需求,又要从管理者的自身实际出发。在流程和界面的设计上一定要充分考虑到使用者的自身素质和计算机水平。景区的信息系统的设计首先要进行统一的规划,规定好标准、体系、规范,规定统一的技术路线,把系统设计成一个开放的、通用的、兼容性强的平台。GIS系统在景区的旅游信息系统中的地位非常重要,有了GIS系统作为基础,景区的大部分管理对象、管理要素和景观实物都可以实现虚拟可视化管理,显得更为形象和直观。
[Abstract]:With the rapid development of tourism in China, the construction of tourism information system is imperative. Laoshan Scenic area, as a national scenic spot and 5A grade scenic spot, should demonstrate the construction of tourism information system. Laoshan scenic spot is a typical mountain scenic spot with a long history and profound cultural heritage. Laoshan is a famous Taoist mountain with unique tourism resources. According to the characteristics of Laoshan Mountain, the Scenic area Administration of Laoshan has designed three kinds of tourist route products. Laoshan Scenic area Management Bureau has nine functional departments and seven grass-roots management offices. Although Laoshan Scenic spot has built some tourism information systems, there are still many shortcomings. Through the investigation and investigation on the spot, the information demand of each business department is analyzed seriously, and combined with the development strategy of the scenic spot, this paper designs a set of tourism information system involving the whole business process of Laoshan Scenic spot Administration Bureau. The overall logical framework of the tourism information system of Laoshan scenic spot can be summarized as follows: "one foundation, two platforms, dual system guarantee, three centers, multiple applications". Display and application integration platform, basic application subsystem, infrastructure, access channels, data resources, development, deployment, operation monitoring and management tools, full service life cycle management and so on. The whole information system is supported by the following subsystems: King Management, call Center, Integrated Voice scheduling, Wireless Digital Cluster, Multimedia Information release, Video Conference, passenger flow Statistics, 3D Virtual Scenic area, Tourism vehicle Management. According to the business process of Laoshan Scenic area, the information system integrates the collected data and all the application subsystems. According to the business process of Laoshan Scenic spot, the information system shows nine integrated applications on the display and integration platform: command and dispatch center, resource protection management, forest protection management, Tourism service management, online marketing system, administrative law enforcement management, office automation system, planning financial management, human resources management. Through the development and design of the tourism information system of Laoshan scenic spot, the following conclusions are drawn: the information construction of the scenic spot can improve the comprehensive strength and competitiveness of the scenic spot. The design of tourist information system of scenic area should closely match the development strategy of scenic spot, work content of scenic spot, business process of scenic spot, and provide information solution to management, service and marketing of scenic spot. Tourist information system of scenic area is a comprehensive application system, each subsystem has the correlation, the data all has the exchange. The construction of tourist information system in scenic area is focused on designing a variety of means of information data collection. The design and development of information system of scenic area must be people-oriented, which should not only consider the needs of tourists, but also start from the reality of the managers themselves. In the process and interface design must fully take into account the user's own quality and computer level. The design of the information system in the scenic area must first carry out a unified plan, lay down good standards, systems, norms, and a unified technical route, and design the system into an open, universal one. GIs system with strong compatibility is very important in tourism information system of scenic area. With GIS system as the foundation, most management objects, management elements and landscape objects of scenic spot can be realized virtual visual management. Appear more image and intuitionistic.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F592.7
本文编号：2158122
[Abstract]:With the rapid development of tourism in China, the construction of tourism information system is imperative. Laoshan Scenic area, as a national scenic spot and 5A grade scenic spot, should demonstrate the construction of tourism information system. Laoshan scenic spot is a typical mountain scenic spot with a long history and profound cultural heritage. Laoshan is a famous Taoist mountain with unique tourism resources. According to the characteristics of Laoshan Mountain, the Scenic area Administration of Laoshan has designed three kinds of tourist route products. Laoshan Scenic area Management Bureau has nine functional departments and seven grass-roots management offices. Although Laoshan Scenic spot has built some tourism information systems, there are still many shortcomings. Through the investigation and investigation on the spot, the information demand of each business department is analyzed seriously, and combined with the development strategy of the scenic spot, this paper designs a set of tourism information system involving the whole business process of Laoshan Scenic spot Administration Bureau. The overall logical framework of the tourism information system of Laoshan scenic spot can be summarized as follows: "one foundation, two platforms, dual system guarantee, three centers, multiple applications". Display and application integration platform, basic application subsystem, infrastructure, access channels, data resources, development, deployment, operation monitoring and management tools, full service life cycle management and so on. The whole information system is supported by the following subsystems: King Management, call Center, Integrated Voice scheduling, Wireless Digital Cluster, Multimedia Information release, Video Conference, passenger flow Statistics, 3D Virtual Scenic area, Tourism vehicle Management. According to the business process of Laoshan Scenic area, the information system integrates the collected data and all the application subsystems. According to the business process of Laoshan Scenic spot, the information system shows nine integrated applications on the display and integration platform: command and dispatch center, resource protection management, forest protection management, Tourism service management, online marketing system, administrative law enforcement management, office automation system, planning financial management, human resources management. Through the development and design of the tourism information system of Laoshan scenic spot, the following conclusions are drawn: the information construction of the scenic spot can improve the comprehensive strength and competitiveness of the scenic spot. The design of tourist information system of scenic area should closely match the development strategy of scenic spot, work content of scenic spot, business process of scenic spot, and provide information solution to management, service and marketing of scenic spot. Tourist information system of scenic area is a comprehensive application system, each subsystem has the correlation, the data all has the exchange. The construction of tourist information system in scenic area is focused on designing a variety of means of information data collection. The design and development of information system of scenic area must be people-oriented, which should not only consider the needs of tourists, but also start from the reality of the managers themselves. In the process and interface design must fully take into account the user's own quality and computer level. The design of the information system in the scenic area must first carry out a unified plan, lay down good standards, systems, norms, and a unified technical route, and design the system into an open, universal one. GIs system with strong compatibility is very important in tourism information system of scenic area. With GIS system as the foundation, most management objects, management elements and landscape objects of scenic spot can be realized virtual visual management. Appear more image and intuitionistic.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F592.7
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