社区负担及减负增效对策研究

发布时间：2018-11-05 19:11

【摘要】：随着社区在国家基层治理与公共管理中地位的上升,社区承载着管理与服务多重职能,社区事务繁杂及管理体制不健全导致社区负担过重。社区在人居社会中处于中心枢纽地位,是政府公共管理、社区治理、公共服务、商业服务、社区主题等工作良好开展的必经窗口,政府和社会的各项管理或服务活动都需要通过社区这一平台将其意愿传达给居民。社区是与居民联系最直接、最亲近的服务主体,协同链接企业事业单位、城乡基层政权机关以及社会组织等单位团体或组织为社区居民群众提供公共管理和公共服务。社区治理是国家治理体系的重要组成部分,社区是国家进行社会治理关键平台。本文从政府公共管理及社会治理的视角出发,以服务居民为核心目标,将焦点集聚在链接政府与居民的纽带即社区上,研究社区负担现状、社区负担生成机制及减负增效对策。社区负担增加是人居社区化的必然结果,社区角色决定社区承担更多的社区事务,公共治理下移是社区负担的主要内容,社区居民服务需求多元化和居民跨区域流动增加迫使社区承担更多的管理与服务业务。在未来社会发展中,社区在基层治理中的地位更为关键,社区事务也会随之增多。其中,公共管理行政业务为社区必要业务,关联主体业务是社区的主要业务,跨社区服务业务为社区重要业务。在多种业务主导下,社区始终要以服务居民核心开展各项业务。解决社区负担问题不仅仅是减少社区事务,而是怎样将这些需要社区做的事务理顺,为社区处理各项事务提供人财物支撑,赋予社区一定的实权和能力,真正做到“还权”、“赋能”、“归位”、“减负增效”。在未来政府基层治理中,理应采取多中心协同灵活理模式,建立以社区平台为中心,形成政府指导、市场引导、多方参与、协同表达共治的基层治理格局,为群众提供优质高效的管理服务。
[Abstract]:With the rising status of the community in the national grass-roots governance and public management, the community carries many functions of management and service, and the complexity of community affairs and the unsound management system lead to the overburden of the community. The community is in the central hub position in the human settlement society, is the government public administration, the community governance, the public service, the commercial service, the community theme and so on work good development through the window, Government and social management or service activities need to communicate their wishes to the residents through the community. The community is the most direct and close service subject with the residents. It links with the enterprises and institutions, urban and rural grass-roots government organs, social organizations and other units or organizations to provide public management and public services for the residents of the community. Community governance is an important part of national governance system, and community is the key platform of national social governance. From the perspective of government public management and social governance, this paper focuses on the link between the government and the residents, that is, the community, to study the present situation of community burden, the generation mechanism of community burden and the countermeasures of reducing burden and increasing efficiency. The increase of community burden is the inevitable result of community settlement. The role of community decides the community to undertake more community affairs, and public governance is the main content of community burden. The diversity of service demand of community residents and the increase of cross-regional mobility of residents force the community to undertake more management and service business. In the future social development, the community in the grass-roots governance status is more critical, community affairs will also increase. Among them, the public administration business is the necessary business of the community, the related subject business is the main business of the community, and the cross-community service business is the important business of the community. In a variety of business led, the community has always to serve the core of the residents to carry out the business. To solve the problem of community burden is not only to reduce community affairs, but also how to straighten out the affairs that need to be done by the community, to provide people and property support for the community to handle all kinds of affairs, to give the community certain real power and ability, and to truly "return the right". "enable", "return", "reduce burden and increase efficiency". In the future government grass-roots governance, we should adopt multi-center cooperative flexible management model, establish community platform as the center, form government guidance, market guidance, multi-party participation, co-expression of grass-roots governance pattern. To provide high-quality and efficient management services for the masses.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D669.3

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