毛泽东对待群众来信来访的工作方法及其启示

发布时间：2018-07-14 21:05

【摘要】：群众来信来访作为党和政府密切联系人民群众的纽带和桥梁，是人民群众反映社情民意，表达意愿要求，，提出建议、批评的重要渠道。对维护社会的和谐稳定有着重要的作用。毛泽东在长期处理人民群众来信来访过程中形成了一系列具体的、适应国情的工作方法。本文在对毛泽东对待群众来信来访工作方法的历史考察基础上，将这些工作方法概括起来就是：坚持群众路线，满足人民群众的正当要求；深入群众生产生活，注重调查研究；用实事求是的态度，面对具体的信访问题要具体分析；对待人民内部之间的矛盾要分类分析，正确处理；耐心说服，做好信访疏导工作；使用通俗易懂接近群众生活的语言；确立“分级负责、归口办理”的信访办理制度和程序；反对官僚主义和命令主义的错误工作方法。总结这些工作方法和经验，对做好新时期信访工作，强化信访工作人员的意识，建设一支高素质的信访干部队伍；转变政府职能，建立信访工作岗位责任机制；发展经济，从根源上解决群众的非制度化信访问题；以人为本、关注民生，保障人民群众的合法权益；强化信访法律约束，引导群众通过法律途径寻求救济；推进信访执行体制改革，增强信访决定的执行力有重要的启示。
[Abstract]:As a link and bridge between the Party and the government, the masses' letters and visits are an important channel for the masses to reflect the social conditions and public opinions, express their wishes and demands, put forward suggestions, and criticize the masses. It plays an important role in maintaining social harmony and stability. Mao Zedong has formed a series of concrete and suitable working methods in the process of dealing with people's letters and visits for a long time. Based on the historical investigation of Mao Zedong's methods of dealing with letters and visits from the masses, this paper summarizes these working methods as follows: adhere to the mass line, meet the legitimate demands of the masses, go deep into the production and life of the masses and pay attention to the investigation and study; With the attitude of seeking truth from facts, we should make concrete analysis in the face of specific problems of letters and visits; we should classify and analyze the contradictions among the people and handle them correctly; we should be patient in persuading and doing a good job in the persuasion of letters and visits; and we should use the language which is easy to understand and close to the life of the masses. To establish a system and procedures for handling letters and visits in a hierarchical and responsible manner, and to oppose the erroneous working methods of bureaucracy and authoritarianism. Summing up these working methods and experiences, we should do a good job in the work of letters and visits in the new period, strengthen the awareness of the staff of letters and visits, build a contingent of high-quality cadres of letters and visits, change government functions, establish a mechanism for the responsibility of letters and visits, and develop the economy. To solve the problem of non-institutionalized letters and visits of the masses at the root; to put people first, to pay attention to the people's livelihood, to protect the legitimate rights and interests of the people; to strengthen the legal restrictions on letters and visits, to guide the masses to seek relief through legal channels; to promote the reform of the system of petition and petition implementation. It has important enlightenment to strengthen the execution ability of letter and visit decision.
【学位授予单位】：山西师范大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D632.8;A841

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