成都市基层公务员职业幸福感及其影响因素研究

发布时间：2019-04-01 22:55

【摘要】：中国基层公务员处在公务员群体的最底层,在整个公务员队伍中起着基础性作用,他们是公共政策的直接执行者和公共权力的直接行使者。他们工作的好坏直接关系到公共政策执行的效果和民众的切身利益。他们的职业幸福感会直接影响到他们的工作态度和工作结果的质量。近年来,有调查研究显示中国基层公务员的职业幸福感偏低,这不仅降低了他们自身的工作生活质量,同时,也降低了他们工作服务的效率和质量,有损公共部门在人们心中的形象。而目前,国内关于公务员职业幸福感的实证研究大多集中在公务员职业幸福感的现状调查和结构维度的研究上,关于其影响因素的实证研究非常少。因此,本研究从基层公务员职业幸福感的原因入手,从职业认同和组织支持感内外两方面的因素出发,探讨其对职业幸福感的影响作用,丰富和发展了职业幸福感的相关理论和工作生活质量的研究内容,也为我国公共部门人力资源管理的改革和完善提供了一定的理论支撑,具有一定的现实指导意义。笔者在大量阅读文献资料和同基层公务员进行访谈的基础上,以成都市基层公务员为研究对象,搭建了成都市基层公务员职业幸福感及其影响因素的理论模型,并编制了相应的问卷,先选取了一部分公务员进行预调查和量表的信效度检验,然后,发放并回收正式问卷,利用SPSS19.0分析了成都市基层公务员职业幸福感在人口统计学变量上的差异;探讨和验证了成都市基层公务员职业认同、组织支持感对职业幸福感的影响作用。研究结果显示:(1)性别、学历、行政级别、职位类别、从事公务员工作的年限对成都市基层公务员的职业幸福感存在影响,而年龄、婚姻状况、政治面貌并不对成都市基层公务员的职业幸福感产生显著影响。(2)职业认同的各个维度均对职业幸福感的积极情感产生正向影响;职业角色认同对职业幸福感的消极情感产生负向影响;职业价值认同对消极情感产生正向影响;组织支持感的领导支持和物质支持对积极情感产生正向影响;领导支持对消极情感产生负向影响。
[Abstract]:The grass-roots civil servants in China are at the bottom of the civil servants group and play a fundamental role in the whole civil service. They are the direct executors of public policies and the direct agents of public power. The quality of their work is directly related to the effect of public policy implementation and the vital interests of the people. Their professional well-being has a direct impact on their attitude to work and the quality of their work outcomes. In recent years, research has shown that the occupational well-being of grass-roots civil servants in China is on the low side, which not only reduces their own quality of work and life, but also reduces the efficiency and quality of their work services. Detract from the image of the public sector in people's minds. At present, most of the domestic empirical studies on civil servants' occupational well-being are focused on the investigation of the current situation of civil servants' occupational well-being and the research of structural dimensions, and the empirical studies on its influencing factors are very few. Therefore, this study starts from the reasons of the grass-roots civil servants' occupational well-being, and probes into its influence on the occupational well-being from the aspects of professional identity and organizational support inside and outside. It enriches and develops the related theories of occupational well-being and the research contents of the quality of work and life, and also provides a certain theoretical support for the reform and perfection of human resources management in the public sector of our country, which has certain practical guiding significance. On the basis of reading a large amount of literature and interviews with grass-roots civil servants, the author sets up a theoretical model of Chengdu grass-roots civil servants' occupational well-being and its influencing factors, taking Chengdu grass-roots civil servants as the research object. At first, some civil servants were selected for pre-investigation and reliability and validity test of the scale, and then, the formal questionnaire was issued and recovered. The difference of occupational well-being of grass-roots civil servants in Chengdu on demographic variables was analyzed by SPSS19.0. This paper discusses and validates the influence of grass-roots civil servants' professional identity and organizational support on occupational well-being in Chengdu. The results show that: (1) gender, academic background, administrative level, position category, and years of civil servants' work have an impact on the well-being of civil servants at the grass-roots level in Chengdu, but age, marital status, and so on. The political outlook does not have a significant impact on the professional well-being of grass-roots civil servants in Chengdu. (2) all dimensions of occupational identity have a positive impact on the positive emotion of occupational well-being; Professional role identity has a negative impact on the negative emotion of occupational well-being; occupational value identity has a positive impact on negative emotion; leadership support and material support of organizational support have a positive impact on positive emotion; Leadership support has a negative impact on negative emotions.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630.3

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