基于设计沟通的装饰企业质量管理模式研究

发布时间：2018-01-18 23:57

本文关键词： 装饰企业设计管理设计沟通质量管理方法模式　出处：《中南林业科技大学》2013年硕士论文　论文类型：学位论文

【摘要】：以提高装饰质量为研究目的,以设计管理、装修工程等多个领域知识为基础,结合实地调研法、文献研究法、归纳法等研究方法,探讨基于设计沟通的装饰企业质量管理模式。通过对装饰企业设计、施工、材料、监理等实际运作情况的调查分析,明确装饰企业项目运行过程中由于沟通不畅所容易造成质量问题的关键环节及问题产生的原因；结合设计管理知识领域中的设计沟通原理,获取有效沟通的因素及沟通方式,并构建装饰企业中质量管理过程各环节的沟通体系,明确提出基于网络沟通平台的信息化沟通方式,设计师负责制、项目经理负责制、监理市场化等具有实质操作性的装饰企业质量管理有效方法。结合工程应用案例,验证了该质量管理方法的可行性以及有效性。研究表明： ①当前装饰企业质量管理领域中存在从业人员构成复杂、专业人才严重缺乏、装饰材料质量难控、存在隐患较多和装修质量通病、缺少监管及评判依据等诸多问题； ②设计沟通是设计管理中协调组织与组织之间、组织成员之间关系的基本手段。设计沟通的目的是为了对设计实施过程进行有效的监督与控制,确保设计的进度、质量,并协调施工与各方关系。此外,设计沟通还具有信息传递、表达情感、激励员工、控制员工等作用。 ③设计沟通是装饰企业解决质量管理问题的有效方法,建立以网络沟通管理平台为基础的质量管理方法,能够有效克服沟通过程中的及时性与存档核对困难等问题；设计师负责制的设计管理,能够有效克服施工图纸的准确性与施工中偏离设计意图等问题；项目经理负责制的施工管理,能够有效克服施工现场由于沟通不畅所造成的系列问题；监理多样化的监督管理,能够有效克服施工过程对进度及质量管理不等问题。
[Abstract]:In order to improve the quality of decoration for the purpose of research, based on design management, decoration engineering and other fields of knowledge, combined with field research, literature research, induction and other research methods. This paper discusses the quality management mode of decoration enterprises based on design communication. Through the investigation and analysis of the actual operation of decoration enterprises, such as design, construction, materials, supervision and so on. Clarify the key links and causes of quality problems caused by poor communication during the operation of decoration enterprise projects; Combining with the design communication principle in the field of design management knowledge, the factors and ways of effective communication are obtained, and the communication system of each link in the quality management process of decoration enterprises is constructed. Clearly put forward the information communication mode based on the network communication platform, the designer responsibility system, the project manager responsibility system. Effective methods of quality management in decoration enterprises such as supervision marketization and so on. The feasibility and effectiveness of the quality management method are verified by combining with engineering application cases. The research shows that: At present, in the field of quality management of decoration enterprises, there is a complex composition of employees, a serious lack of professionals, difficult to control the quality of decorative materials, many hidden dangers and common problems in decoration quality. Lack of supervision and evaluation basis and many other issues; Design communication is the basic means to coordinate the relationship between the organization and the organization, and between the members of the organization in the design management. The purpose of the design communication is to supervise and control the design implementation process effectively. Ensure the progress and quality of the design, and coordinate the relationship between the construction and the parties. In addition, design communication also has the functions of information transmission, expression of emotion, motivation of employees, control of employees, etc. (3) Design communication is an effective method to solve quality management problems in decoration enterprises, and a quality management method based on network communication management platform is established. Can effectively overcome the communication process of timeliness and archival verification difficulties and other issues; Designer responsibility system of design management, can effectively overcome the accuracy of construction drawings and construction deviations from the design intention and other problems; Project manager responsibility system of construction management, can effectively overcome the construction site due to poor communication caused by a series of problems; Supervision diversified supervision and management, can effectively overcome the construction process of progress and quality management problems.
【学位授予单位】：中南林业科技大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TU767

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