社会化问答社区用户信息行为的转化研究——从信息采纳到持续性信息搜寻的理论模型构建

发布时间：2018-06-30 10:37

本文选题：社会化问答 + 用户信息行为　；参考：《图书情报知识》2017年04期

【摘要】：社会化问答社区用户信息行为是网络用户信息行为研究中的一个重要部分。当前的相关研究大多是分析用户的某一种信息行为,而缺乏研究用户不同类别信息行为之间的转化。本文将信息采纳行为和持续信息搜寻作为信息行为转化的研究对象,从行为科学的角度归纳和分析影响社会化问答社区用户从信息采纳转化到持续信息搜寻的影响因素,并构建从信息采纳行为到持续性信息搜寻行为的转化模型。通过对转化模型进行理论分析发现,社会化问答社区用户的信息采纳对持续信息搜寻是一种双路径的影响:信息采纳既可以直接影响用户的持续搜寻信息,也可以间接地通过满意度来影响持续信息搜寻。用户的批判性思维效能在信息采纳对持续信息搜寻的正向影响过程中起到了负向的调节作用。为帮助理解社会化问答社区用户从信息采纳行为到持续信息搜寻行为之间的转化过程,本文还对理论模型的启示作用进行了阐述。最后,本文还分析了该研究的不足之处,并对未来相关的实证研究提供了建议。
[Abstract]:Social Q & A community user information behavior is an important part of network user information behavior research. At present, most of the related research is to analyze one kind of information behavior of users, but there is a lack of research on the transformation between different categories of information behaviors of users. This paper regards information adoption behavior and continuous information search as the research object of information behavior transformation. From the perspective of behavioral science, this paper induces and analyzes the influencing factors that affect the social Q & A community users' transformation from information adoption to continuous information search. The transformation model from information adoption behavior to persistent information searching behavior is constructed. Through the theoretical analysis of the transformation model, it is found that the information adoption of the users in the social Q & A community is a two-path influence on the continuous information search: the information adoption can directly affect the users' continuous search information. It can also indirectly affect continuous information search through satisfaction. The critical thinking efficiency of users plays a negative role in the positive effect of information adoption on continuous information search. In order to help understand the transformation process between the information adoption behavior and the continuous information search behavior of the users in the social Q & A community, this paper also expounds the enlightening effect of the theoretical model. Finally, this paper analyzes the shortcomings of this study, and provides suggestions for future empirical research.
【作者单位】：武汉大学信息管理学院;新加坡南洋理工大学黄金辉传播与信息学院;武汉大学信息资源研究中心;
【基金】：教育部人文社会科学重点研究基地重大项目“我国服务业信息化推进与保障机制研究”(15JJD870001) “武汉大学351人才计划项目”的研究成果之一
【分类号】：G203

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