河北省基层公务员职业倦怠问题研究

发布时间：2018-08-25 14:18

【摘要】：2009年3月,通过我国人力资源开发网整理的《中国职场人士工作倦怠状况调查报告》来看,被调查者中75.3%的职场人士出现了职业倦怠感,其中,政府机关公务员的占比相对高一些。在这之前,该网整理的另一项数据发现,在2005年的时候,政府机关公务员出现职业倦怠之比超过了55.12%,位居第一名。2013年1月22日光明日报进行了一项调查,结果显示,河北、浙江、云南等十个省份中2658名基层公务员中有80%左右出现了工作倦怠情况。这些都反映出我国基层公务员工作倦怠情况很严重。我国目前处于全面建成小康社会的决胜阶段,政府也在从管理型政府向服务型政府转变。公务员这个群体在推动政府职能转变和社会进步中发挥着非常重要的作用。因为公务员的工作性质相对独特,其出现职业倦怠,造成的一些消极影响不单会对家人、同事和服务对象的幸福造成一定的干扰,同时也会对政府公共服务效率、管理绩效等造成不利的影响。尤其是基层公务员,作为公务员队伍中的重要部分,是政府各项方针政策的最终执行者,是服务型政府构建的主力,他们在我国政府机关中,发挥着承上启下的功能,其工作质量的高低必然会对基层公民的利益带来直接的干扰。他们产生职业倦怠,将会直接影响到政府机关的绩效,更会对社会的稳定带来不利的影响。笔者以河北省基层公务员为对象展开研究,采取问卷调查的形式对河北省五个县(市)的150名基层公务员进行调查。在借鉴相关方面文章的基础上,分析河北省基层公务员的总体倦怠水平,并通过个案访谈的形式,进一步深入了解基层公务员职业倦怠的表现。最后得出,导致其出现职业倦怠的因素是极其复杂的,如从个人层面来说,基层公务员缺乏一定的适应能力、对自己没有一个客观的评价;从组织层面说,组织相关制度不完善,缺少良好和谐的组织文化;从社会层面来说,社会群众对基层公务员群体缺乏了解,没有建立强有力的支持体系等。在了解了影响基层公务员职业倦怠原因的基础上,我们主动地分析,希望能够找出一个能够减轻或避免职业倦怠的路径。
[Abstract]:In March 2009, according to the survey report on job burnout in China, 75.3% of the respondents had a sense of job burnout, among which, 75.3% of the respondents had a sense of job burnout. The proportion of civil servants in government agencies is relatively high. Before that, another data compiled by the website found that in 2005, the ratio of job burnout among civil servants in government agencies exceeded 55.12, ranking first. A survey conducted by Guangming Daily on January 22, 2013, showed that Hebei, About 80% of the 2658 grassroots civil servants in 10 provinces, including Zhejiang and Yunnan, experienced job burnout. These all reflect our country grass-roots civil servant job burnout situation is very serious. At present, our country is in the decisive stage of building a well-off society in an all-round way, and the government is changing from a management-oriented government to a service-oriented government. Civil servants play a very important role in promoting the transformation of government functions and social progress. Because of the relatively unique nature of the work of civil servants and their job burnout, some of the negative effects will not only interfere with the well-being of their families, colleagues and clients, but will also interfere with the efficiency of the government's public service. Management performance and other adverse effects. In particular, grass-roots civil servants, as an important part of the civil service, are the ultimate executors of various government policies and guidelines and the main force in the construction of a service-oriented government. They play a connecting role in the government organs of our country. The quality of its work will inevitably bring direct interference to the interests of grassroots citizens. They produce job burnout, which will directly affect the performance of government agencies, but also will have a negative impact on social stability. The author investigated 150 grass-roots civil servants in five counties (cities) of Hebei province by questionnaire survey. On the basis of relevant articles, this paper analyzes the general level of burnout of civil servants at the grass-roots level in Hebei Province, and through the form of case interviews, further understand the performance of job burnout of civil servants at the grass-roots level. Finally, it is concluded that the factors leading to job burnout are extremely complex. For example, at the individual level, the grass-roots civil servants lack a certain adaptability and do not have an objective evaluation of themselves; from the organizational level, The organization related system is not perfect, lacks the good harmonious organization culture; from the social aspect, the social masses lacks the understanding to the grass-roots civil servant group, does not establish the strong support system and so on. On the basis of understanding the causes of the civil servants' job burnout at the grass-roots level, we take the initiative to analyze, hoping to find a way to reduce or avoid job burnout.
【学位授予单位】：长春工业大学
【学位级别】：硕士
【学位授予年份】：2018
【分类号】：D630.3

【相似文献】