数据主导逻辑下的公共服务价值共创机理探究
发布时间：2018-12-20 08:27
【摘要】：学术界对公共服务的关注点,集中于效率、整合、效果、战略、客户中心等以公共产品为逻辑出发点的研究,当今社会"互联网+"模式将冲破原本固化的利益体系,成为治理主体打破信息孤岛和信息垄断的重要手段,社会公众也将通过参与供给的价值链过程来实现资源整合。主要关注公共服务领域的价值共创概念和关键要素等,在基于传统资源供给"单链条"思维的基础上,探讨从产品主导逻辑到服务主导逻辑公共服务链条上主体价值共创角色的转变。指出在"互联网+"时代下以数据作为主导思维推动公共服务变革的可行性,探讨数据主导逻辑下公共服务价值共创机理运行,提出了规划者、生产者以及公众为核心的新的互联主体结构关系。
[Abstract]:Academic attention to public service, focusing on efficiency, integration, effectiveness, strategy, customer center and other public goods as the logical starting point of research, the current social "Internet" model will break through the originally solidified interest system. It has become an important means for the main body of governance to break the information island and the information monopoly, and the social public will also realize the integration of resources by participating in the process of supply value chain. Focusing on the concept of value creation and key elements in the field of public service, based on the "single chain" thinking of traditional resource supply, This paper probes into the transformation from product-led logic to service-oriented logic in public service chain. This paper points out the feasibility of taking data as the leading thinking to promote the reform of public service under the era of "Internet", probes into the operation of the mechanism of public service value creation under data-oriented logic, and puts forward the planners. Producers and the public as the core of the new interconnection of the main structure of the relationship.
【作者单位】： 清华大学公共管理学院;
【基金】：国家社科基金重大项目“意识形态视域下的网络文化安全治理研究”(152DA039)阶段性成果
【分类号】：D630
，
本文编号：2387726
[Abstract]:Academic attention to public service, focusing on efficiency, integration, effectiveness, strategy, customer center and other public goods as the logical starting point of research, the current social "Internet" model will break through the originally solidified interest system. It has become an important means for the main body of governance to break the information island and the information monopoly, and the social public will also realize the integration of resources by participating in the process of supply value chain. Focusing on the concept of value creation and key elements in the field of public service, based on the "single chain" thinking of traditional resource supply, This paper probes into the transformation from product-led logic to service-oriented logic in public service chain. This paper points out the feasibility of taking data as the leading thinking to promote the reform of public service under the era of "Internet", probes into the operation of the mechanism of public service value creation under data-oriented logic, and puts forward the planners. Producers and the public as the core of the new interconnection of the main structure of the relationship.
【作者单位】： 清华大学公共管理学院;
【基金】：国家社科基金重大项目“意识形态视域下的网络文化安全治理研究”(152DA039)阶段性成果
【分类号】：D630
，
本文编号：2387726
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